Introduction
Everyone has rights with regard to the way in which their personal data is handled. During the course of our activities we will collect, store and process personal data about our Learners and other third parties.
Why we collect and process the data collected.
Data is collected and processed with the relevant organisations or awarding bodies for the purpose of recording completed training hours and the issuing of certificates, this can be via: post, fax, e-mail or via the web based online registration system where applicable.
How we collect personal data.
We collect personal data from and about you when you contact us for information on the services we provide, we use different methods to collect data including: direct interaction, you may give us your name and contact details and payment information by filling in forms or by corresponding with us by post, phone, email or otherwise.
Who will have access to your data:
Only BTS employees and those awarding bodies associated with the course will have access to your personal data, this may also, in turn, be shared with member state authorities to verify that training has been completed, included in this are any and all awarding bodies or organisations associated with your course, including: DSA/DVSA, SQA, JAUPT, ECITB, IOSH, RTITB, NPORS, UKATA, IPAF, PASMA, Qualifications Network, CITB & CSkills.
Information is not shared with any unconnected third party organisations.
TRANSFERRING PERSONAL DATA TO A COUNTRY OUTSIDE THE EEA
Candidates who attend the CSCS Internet Based Test must be aware of the following:
Personal information, such as name, date of birth, address, NI number and test results will be transmitted, processed and stored by Construction Skills and by Pearson Vue Testing System, which resides in the United States of America.
How long are your details kept:
Due to the various awarding bodies requirements on retention periods, we will only keep your paper records for a maximum period of 7 years, electronic data will be kept indefinitely for the purpose of further services including confirmation of awards & certificate reprints where possible.
Keeping your personal data secure:
We’re committed to keeping your personal data secure and have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed
Your rights.
Under the data protection legislation, you have the right:
• to access the personal data BTS holds on you;
• require us to rectify inaccuracies in that data;
• to (in certain circumstances) object to or restrict processing;
• for (in certain circumstances) your data to be ‘erased’;
• to lodge a complaint with the Information Commissioner’s Office (ICO) who is the independent regulator for data protection.
If you wish to exercise any of the rights set out above or if you have any questions or a complaint, please contact us.
The contact details for the Information Commissioner’s Office are:
Telephone: 01625 545 745 or 0303 123 1113 Website: www.ico.gov.uk
Important please read carefully
If you object to any of the details being provided to BTS please discuss this with a member of staff. All of the details are mandatory and if you do not wish to provide the information it will not be possible for BTS to enter your name onto the database, proceed with any CSCS test or for you to receive your recognised certification.
BTS full GDPR (General Data Protection Regulation) Statement is available on request.
I understand that the data I have to provide will be used in accordance with the relevant legislation including the Data Protection Act 1998.
GDPR POLICY STATEMENT
Everyone has rights with regard to the way in which their personal data is handled. During the course of our activities we will collect, store and process personal data about our Learners and other third parties, and we recognise that the correct and lawful treatment of this data will maintain confidence in the company and will provide for successful business operations.
Why we collect and process the data collected.
Data is collected and processed with the relevant organisations or awarding bodies for the purpose of recording completed training hours and the issuing of certificates, this can be via: post, fax, e-mail or via the web based online registration system where applicable.
How we collect personal data.
We collect personal data from and about you when you contact us for information on the services we provide, we use different methods to collect data from and about you including through:
Direct interactions. You may give us your name and contact details and payment information by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
• book courses with ourselves;
• complete booking and / or registration forms;
• subscribe to our mailing lists or newsletters;
• request marketing to be sent to you;
• give us some feedback.
Who will have access to your data:
Only BTS employees and those awarding bodies associated with the course will have access to your personal data, this may also, in turn, be shared with member state authorities to verify that training has been completed, included in this are any and all awarding bodies or organisations associated with your course, including: DSA/DVSA, SQA, JAUPT, ECITB, IOSH, RTITB, NPORS, UKATA, IPAF, PASMA, Qualifications Network, CITB & CSkills.
BTS will not share your Information with any unconnected third party organisations.
Transferring personal data to a country outside the EEA
Candidates who attend the CSCS Internet Based Test must be aware of the following:
Personal information, such as name, date of birth, address, NI number and test results will be transmitted, processed and stored by Construction Skills and by Pearson Vue Testing System, which resides in the United States of America.
If you have any questions about how CSCS (Construction Skills Certification Scheme) process personal data under the UK Data Protection Act 1998, you can contact them by email at customerservice@cscs.co.uk.
How long are your details kept:
Due to the various awarding bodies requirements on retention periods, we will only keep your paper records for a maximum period of 7 years, electronic data will be kept indefinitely for the purpose of further services including confirmation of awards & certificate reprints where possible.
Keeping your personal data secure:
We’re committed to keeping your personal data secure and have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees and other third parties who have a business need to know and are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Your rights.
Under the data protection legislation, you have the right:
• to access the personal data BTS holds on you;
• require us to rectify inaccuracies in that data;
• to (in certain circumstances) object to or restrict processing;
• for (in certain circumstances) your data to be ‘erased’;
• to lodge a complaint with the Information Commissioner’s Office (ICO) who is the independent regulator for data protection.
The contact details for the Information Commissioner’s Office are:
Customer Contact
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 745 or 0303 123 1113
Website: www.ico.gov.uk
If you wish to exercise any of the rights set out above or if you have any questions or a complaint, please contact us.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Changes to this policy
We reserve the right to change this policy at any time. Where appropriate, we will notify data subjects of those changes by mail or email.